So how many CEOs do you know that send out an email like this one:
Hi Bob,I see that your KX3 should be arriving at any time. I’m keeping close tabs on these early production units. Feel free to email me with any questions or issues that may come up.
73,
Wayne
N6KR
Sure the KX3 is new, fewer than 100 units in the field so far, and there have been some hiccups along the way, but Wayne gets personally involved, and when a new product “gottya” happens he is on the phone getting things right.
Unbelievable in this day and age!
